The Digital Concierge is a promising job of the future that has a projected lifespan of five years before it evolves into another profession. The role of the concierge is to help clients streamline their lives by identifying everything that can be digitized and stored away, thereby reducing their physical footprint. This is particularly appealing to digital nomads or individuals looking to downsize their physical possessions. The concierge will look at everything the client owns, including books, videos, subscriptions, music, furniture, and clothing, and create digital libraries of each item, helping clients determine what they need and what they can let go of.
In addition to decluttering and digitizing possessions, the concierge can also provide valuation and storage services for items that the client wishes to keep but no longer have physical space for. As the profession evolves, it may also encompass occupational health and safety issues for those who work from home. The concierge will also take into account the client’s lifestyle and provide digital solutions for their social needs based on their digital profile.
It’s important to note that the Digital Concierge is not a personal assistant role, but rather a one-time service that sets up the client with digital solutions for their life, with occasional support and review. The service may also be offered by corporations as a benefit, with two levels of service depending on the level of digitalization the client wants.
There are many benefits to the Digital Concierge service. For example, clients who use hotels can send their digital profile to the hotel, allowing them to personalize their stay by displaying the client’s art on the rooms lcds, serving their food preferences, and streaming the channels they regularly watch. In addition, the Digital Concierge can help create personal digital websites accessible only to the client, containing items they own and wish to own, including a personal wish list. For clients with items they no longer need, the concierge can help them release these items to an exchange or sale website.
The Digital Concierge profession will evolve over time as people start using the tools themselves, with ancillary industries supporting this trend. People will be able to walk into a store with their collection of DVDs, books, or CDs and exchange them for digital copies at a price. As technology continues to miniaturize, the process of digitization and downsizing will become even more streamlined, and new intersections of technology will continue to emerge. While this is just a proposed future service, it already exists in nascent forms, and the question is what will bring all of these tools together.
In conclusion, the Digital Concierge is a promising job of the future that has the potential to transform the way we live our lives. With its ability to digitize possessions, provide valuation and storage services, and create personalized digital solutions, the Digital Concierge has the potential to revolutionize the way we approach our physical possessions and streamline our lives.
There is an ecosystem to be built around this and as we know from the technology adoption life cycle it will evolve hence five years.
Technology Adoption Lifecycle, ” The Chasm ” , (Moore, 1991)
Update !! 09/09/23
George Panayides of Digital Nomad Adventures https://digitalnomadadventures.com/ refereed me to the article on their website Becoming a Digital Nomad: Everything You Need to Know it has synergy with the post above as it supports the use case for people who want to become digital nomad’s i.e the need for support and guidance. The need for the role of a Concierge in the decison is a small part of the other factors highlighted in the article. Thanks, George, for the reference!
References:
Digital Nomads:
https://digitalnomadadventures.com/
https://en.wikipedia.org/wiki/Digital_nomad
https://www.flexjobs.com/blog/post/how-to-become-a-digital-nomad-v2/
https://hbr.org/2023/02/how-to-become-a-digital-nomad
People who want to down size their physical stuff
https://www.pleasantonweekly.com/news/2023/01/08/want-to-downsize-start-decluttering-now
https://www.marketwatch.com/story/why-you-need-to-downsizenow-2019-09-25
